Terms & Conditions

Last updated: August 24, 2026

These Terms & Conditions govern your use of the website, phone services, and text messaging provided by Infinivue Inc, doing business as GlobalVoice AI (“we,” “us,” or “our”). By using our services you agree to these terms.

Our services

GlobalVoice AI provides a multilingual AI receptionist that answers business phone calls, books appointments, takes messages, and exchanges customer-service text messages on behalf of the businesses that use our platform. Business customers are responsible for the accuracy of the information they configure and for how they communicate with their own customers.

SMS messaging terms

  • Program description. We send customer-service and appointment-related messages to people who have opted in.
  • Consent. By texting START to (220) 226-9998, or by otherwise providing your mobile number and agreeing to receive texts, you consent to receive these messages. Consent is not a condition of purchase.
  • Frequency. Message frequency varies based on your interactions with us.
  • Cost. Message and data rates may apply. Contact your wireless provider for details about your plan.
  • Opt out. Reply STOP to any message to unsubscribe. You will receive one confirmation and no further messages. Reply START to rejoin.
  • Help. Reply HELP or email Wnguyen@myinfinivue.com.
  • Carriers. Carriers are not liable for delayed or undelivered messages.

Full program details are on our SMS Text Messaging Opt-In page.

Acceptable use

You agree not to use our services to send unlawful, harassing, deceptive, or unsolicited messages, to violate anyone's privacy or intellectual property rights, or to attempt to gain unauthorized access to our systems. Business customers must obtain valid consent before messaging their own contacts and must comply with the TCPA, CTIA guidelines, and all other applicable laws.

Accounts

You are responsible for keeping your login credentials confidential and for activity that occurs under your account. Notify us promptly of any unauthorized use.

AI-generated responses

Our receptionist generates responses automatically from the business information provided to it. While we work to keep responses accurate, we do not guarantee that every automated response is complete or error-free, and automated responses do not constitute legal, medical, or financial advice.

Disclaimers and limitation of liability

Our services are provided “as is” without warranties of any kind, to the fullest extent permitted by law. We are not liable for indirect, incidental, or consequential damages, or for missed calls or messages caused by carrier outages, third-party service failures, or circumstances outside our reasonable control.

Changes and termination

We may update these terms or modify the services at any time. Material changes will be reflected by a new “last updated” date. We may suspend or terminate access for violations of these terms.

Contact us

Infinivue Inc, d/b/a GlobalVoice AI — Wnguyen@myinfinivue.com